Last updated: September 11, 2026 ยท Doc version: v2026.09.11
Company Policy
OURS operates mallog24 under clear standards for reliability, security, and responsible AI use.
1. Product Operating Principles
- Maintain consistent core features and policy disclosures across web, Android, and iOS apps.
- Keep workflows simple so users can quickly turn audio into reusable records.
- Prioritize transcript quality, security, and stability in roadmap decisions.
2. Data Governance
- Process only the minimum data required to deliver core functionality.
- Source audio is handled in temporary storage and removed after processing by default policy.
- Apple ID sign-in data is processed only as needed for authentication.
- Role-based access control and audit logging are maintained for operational accountability.
3. Security Operations
- Baseline controls include HTTPS, token verification, role separation, and request throttling.
- We monitor abuse patterns and security events with defined response procedures.
- During incidents, containment, analysis, and recovery steps are executed through internal playbooks.
4. Quality and Accuracy Policy
- Outputs are machine-generated; user review is recommended before final business use.
- Domain-specific prompts and terminology dictionaries are continuously refined.
- Quality issues are prioritized using reproducible logs and impact-based triage.
5. Responsible AI Use
- Uploaded data is processed only for requested product functionality.
- Reported illegal or rights-infringing use may result in review and account/content restrictions.
- We do not expand sensitive-data usage beyond disclosed service scope without explicit notice.
6. Free Service Operations
- mallog24 does not offer paid plans, recurring subscriptions, or in-app purchases.
- Signed-in users can use the full transcription workflow for free.
- Usage may be measured for reliable capacity planning and abuse prevention.
- Legacy transaction records are retained only as required for legal compliance and dispute handling.
7. Support and Policy Communication
- Support contact: ours113814@gmail.com
- Major policy, feature, or incident notices are provided on web pages or in-app alerts.
- Security-related inquiries are handled with priority.