Effective date: September 11, 2026 ยท Doc version: v2026.09.11
Terms of Service
These Terms define rights and responsibilities for using mallog24 web and mobile services operated by OURS.
1. Scope
These Terms apply to all users of mallog24 features, support channels, and related notices.
2. Accounts and Authentication
- Users must provide accurate information and must not use another person's account without authorization.
- The service may provide email sign-in and external authentication through Google, Kakao, Apple ID, and other supported providers.
- Users are responsible for account credentials, session security, and sign-in devices.
- We may request additional verification or apply restrictions when suspicious activity is detected.
3. Service Features and Characteristics
- The service includes audio upload, transcription, correction, summarization, and structured note storage on web, Android, and iOS apps.
- External APIs may be used, and response time or output quality may vary accordingly.
- Features and UX may change to improve quality, reliability, and security.
4. Free Access Policy
- mallog24 does not offer paid plans, recurring subscriptions, or in-app purchases on web, Android, or iOS.
- Signed-in users can use transcription, correction, summaries, and saved records for free.
- A short abuse-prevention allowance applies to guest trials.
5. Usage and Reliability
- Usage may be measured for capacity planning, error analysis, and abuse prevention.
- Temporary throughput or concurrency limits may be applied to preserve service reliability and security.
- Material changes to access conditions will be announced with an effective date.
6. Legacy Transaction Records
- Transaction records created while billing was previously available are retained only as required for legal, accounting, and dispute-handling purposes.
- Questions about corrections or refunds for legacy transactions may be submitted to customer support.
- No new payment information is collected and no new paid-service agreement is offered.
7. Policy Changes
- Service or policy changes are announced with the reason, effective date, and document version.
- Changes that materially affect user rights or obligations are announced within a reasonable advance period.
8. Responsibility for Uploaded Content
- You must have lawful rights or permission to upload and process source audio/content.
- You must not upload content that infringes privacy, copyright, portrait rights, or other third-party rights.
- We may block or remove content when required by law or verified rights-infringement reports.
9. Prohibited Conduct
- Unlawful content, malware distribution, abuse/attacks, bypass attempts, and abnormal automated traffic
- Reverse engineering, unauthorized resale, and policy circumvention
- Any conduct that harms service trust, operations, or third-party rights
10. Suspension and Appeal Process
- Accounts may be restricted for policy violations or security threats, generally with prior notice.
- For urgent security incidents, immediate restriction may be applied with post-notification.
- Users may submit appeals through support email for review.
11. Intellectual Property
Service software, brand assets, and documentation belong to OURS. Ownership of uploaded source content remains with the user or lawful rights holder.
12. Disclaimer and Limitation of Liability
- We are not liable for force majeure, telecom failures, or third-party API outages beyond our control.
- Generated outputs are assistive; users are responsible for final review and business/legal use.
13. Changes to Terms
We may update these Terms and will announce effective dates and key changes on the website or in-app notice.
14. Governing Law and Contact
These Terms are governed by the laws of the Republic of Korea.
Contact: ours113814@gmail.com